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Frequently asked questions

What is the difference between wall-to-wall carpet and a rug?

Wall-to-wall carpet covers the entire floor and is usually fixed with adhesive. A rug is placed on an existing floor and can be taken up or moved when needed. Both can also be ordered made to measure with a bound edge.

Why choose a goat hair carpet?

Goat hair is a natural, strong and hard-wearing fibre, so goat hair rugs and carpets stand up well to everyday use. Tretford goat hair products are used in homes as well as offices and public spaces.

Can I order a made-to-measure rug?

Yes, many of our carpets can be ordered as a rug cut and bound to size. Send us the dimensions and material you'd like, and we'll provide a quote.

How should I care for a wool carpet?

Vacuum the carpet regularly and deal with stains immediately by dabbing with a damp cloth rather than rubbing. The natural lanolin in wool helps keep dirt on the surface, so a wool carpet stays clean for longer.